How To Get Spin Bike To Stop Squealing

What I did at work today

"Yes?"
"Hi, name is the Italian Chamber of Commerce in New York. We are checking the contacts to send material via email about the Wine Fair in Milan ... I understand that Mrs. Lilly does not work more with you, could you give me a new referent? "
"Ms. Lilly is dead"
"Oh. I'm sorry."
"Yes"
"..."
"..."
"The email I send to you? Does not care?"
"No"
"Ah."
"..."
"..."
"Well, thank you"

(freely translated from English)